Refund policy
Return & Refund Policy
Thanks for shopping at Chillicothe Bootery and supporting our small business.
If you are not entirely satisfied with your purchase, we're here to help!
Returns:
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- Notify us that your item is on it's way back so we can keep an eye out for it.
Refunds:
- Once we receive your item, we will inspect it and notify you that we have received your returned
- item. We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- You will receive the credit within a certain amount of days, depending on your card issuer's policies.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us.